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Choosing a Social Network for the business.

English: (Photo credit: Wikipedia) Which social network do I choose for my business?  Choosing social media sites for a business is hard.  Many businesses have rushed in without thinking which site...

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Venting Customer Service

Customer services (Photo credit: gordon2208) How can customers vent about company service?  Customers have taken to social media to vent their anger on poor customer service.  The main way customers...

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The Dietetics Board Censors Diabetic Blogger

Day 61-2012-03-01 Bring down blood sugar (Photo credit: jaysalikin) Why is the Board of Dietetics censoring a blogger?  To answer this, I need to tell you about two characters in this story.  Who will...

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Improving Customer Service with Social Media

Can social media improve customer service for businesses?  Growth of your business depends on how well your customer service is.  It’s really important that you give good customer service.  The fact...

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3 Industries That Haven’t Fully Embraced Social Media

Social Media Cafe (Photo credit: Cristiano Betta) What industries haven’t fully embraced social media?  I can name at least three industries with social media presence but they haven’t fully embraced...

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Which Social Media Monitoring Tool?

English: 2011 at Paris in with Français : Cloudforce 2011 at CNIT Paris la défense with Loïc Le Meur (Photo credit: Wikipedia) Which social media monitoring tools do I use?  Businesses face this...

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Using Social Mention to Measure Share of Voice

Customer Sentiment Credit: Wikipedia Social Mention is a free social media monitoring tool.  It is a basic tool and is good for business owners who want to monitor and measure social media.  This tool...

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Cleveland Clinic Advances Healthcare in Social Media

Cleveland Clinic Lerner College of Medicine (Photo credit: Wikipedia) Cleveland Clinic is leading the field in social media healthcare.  How is this clinic a leader? If you see the site then you will...

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SlideShare Tip: Convert Articles and Documents to a Presentation

SlideShare (Photo credit: @Photo.) This is a handy tip to convert your content to the popular presentation sharing platform, Slideshare.  It will allow you to add more content to Slideshare and gain...

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Solutions In Finding Hidden Names On LinkedIn

LinkedinAnswers (Photo credit: Wikipedia) Can you find hidden names on LinkedIn?  Yes and it works on free accounts. Please be aware that a free account won’t allow you to view a member’s profile if...

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